Charter responsibilities

NOVIS Partner Area

NOVIS is fully aware of its responsibilities to the government, policyholders, the environment, its business partners, and employees. It voluntarily adopts, and publicly declares the following commitments and declarations:

NOVIS, as a modern and transparent company is committed to:

organizing its business activities to achieve above-average productivity leading to higher contributions to the state budget
developing products with such insurance coverage that will reduce the number of people in need of social assistance
not seek state subsidies or tax breaks
increasing the region’s significance by creating a headquarter for its international activities in Bratislava, and create jobs with high added value
respond effectively to the lessons of the last financial crisis and consistently apply them in practice

NOVIS, as a company that cares about the environment, is committed to:

introduce an environmentally friendly workplace and modern technology to reduce the volume of its employees’ travel
systematically use electronic technology to correspond with its clients and business partners, reducing paper-based communication
invest a portion of its investments in environmental projects
refraining from investing in companies and industries that harm the world's ecosystems
refrain from providing company cars to its employees

In regard to its business partners, NOVIS seeks:

long-term strategic partnerships
officers and managers who are also shareholders, in the interest of the company’s long-term prosperity
to focus on their core competencies, and thereby support business opportunities for cooperating companies
fairly negotiate so as not to abuse its power as a financial institution
to always offer competitive products, thereby creating a stable business environment for its partners

In regard to its employees, NOVIS seeks to:

maintain a flat organizational structure that will enable autonomous and accountable work
maintain a realistic long-term strategy that will, among other things, provide long-term job stability
establish fair and predictable financial rewards based on each individual’s contribution to the company
use a part of its profit to provide its employees with NOVIS shares
avoid insurance industry´s outdated rules

To its customers NOVIS insurance company provides the following commitments:

To offer only those products that indubitably provide value to its clients
To develop products that can compensate for the weakened social support systems and looser family ties
To transparently reveal the costs of its products and apply no hidden charges
To provide, in clear and understandable language, written policies and documents, including NOVIS’s general terms and conditions.
To allow clients to communicate directly with insurance experts instead of call centers