COMPLAINTS MANAGEMENT

Dear Sir or Madam,

We believe that you will find our document Complaint handling helpful in dealing with imperfections in cases where you want to communicate with us, share your comments and ideas to improve, or to make a complaint.

Thank you for your trust and interest in helping us continuously improve. We will do our best to solve your life situations to your satisfaction.

NOVIS Insurance Company, NOVIS Versicherungsgesellschaft, NOVIS Compagnia di Assicurazioni, NOVIS Poisťovňa a.s.

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